Terms of service

Last Updated: December 26, 2025

OVERVIEW

Welcome to METROLUXE®. Throughout the site, the terms “we”, “us” and “our” refer to METROLUXE. We provide this website, including all information, tools, and services (collectively, the "Services") conditioned upon your acceptance of all terms, conditions, and policies stated here.

By visiting our site or purchasing from us, you engage in our Services and agree to be bound by these Terms of Service, including our Privacy Policy and Return Policy. Please read them carefully. If you do not agree, you may not access the Services.

SECTION 1 - ACCESS & ACCOUNT SECURITY

  • Age Requirement: By agreeing, you represent that you are at least the age of majority in your jurisdiction.

  • Information Accuracy: You may be required to provide an email address and payment details. You warrant that all information provided is correct, current, and complete.

  • Responsibility: You are solely responsible for maintaining the confidentiality of your account credentials and for all activities under your account.

SECTION 2 - PRODUCT REPRESENTATION

  • Visual Accuracy: We strive to display product colors and images accurately. However, we cannot guarantee that your device’s display will perfectly reflect the actual color or texture of the product.

  • Availability: We reserve the right to limit quantities or discontinue any product at any time without notice. Descriptions and pricing are subject to change at our sole discretion.

SECTION 3 - ORDERS & CANCELLATIONS

  • Acceptance: Your order is an offer to purchase. We reserve the right to decline or cancel any order for any reason (e.g., stock issues, pricing errors, or suspected fraud).

  • Personal Use Only: You agree that purchases are for personal use only and not for commercial resale or export.

  • Refunds: All purchases are subject to our [Refund Policy].

SECTION 4 - PRICING & BILLING

  • Price Changes: Prices are subject to change without notice.

  • Exclusions: Posted prices do not include taxes, shipping, or customs duties unless expressly stated.

  • Payment Authorization: You represent that you are authorized to use the payment method provided and that you will honor all charges incurred at the posted prices.

SECTION 5 - SHIPPING & DELIVERY

  • Estimates: Delivery times are estimates and are not guaranteed.

  • Risk of Loss: Once we transfer products to the carrier, the title and risk of loss pass to you. We are not liable for delays caused by carriers or customs.

SECTION 6 - INTELLECTUAL PROPERTY

All content included in the Services (text, graphics, logos, images, etc.) is the property of METROLUXE® or its licensors and is protected by copyright and trademark laws. You may use the Services for personal, non-commercial use only. Unauthorized reproduction is strictly prohibited.

SECTION 7 - THIRD-PARTY RELATIONS

  • Optional Tools: We may provide access to third-party tools "as is" without any warranties. Use them at your own risk.

  • Links: We are not responsible for the content or accuracy of third-party websites linked within our Services.

SECTION 8 - RELATIONSHIP WITH SHOPIFY

METROLUXE is powered by Shopify Inc. You acknowledge that your transaction is directly with METROLUXE, and you expressly release Shopify from any liability arising from your purchases or interactions with our store.

SECTION 9 - PROHIBITED USES & AI AGENTS

You are prohibited from using the site or its content for any unlawful purpose. In addition, the following restrictions apply to automated systems:

  • No Scraping: You may not use robots, spiders, or AI tools (such as agentic AI) to scrape, harvest, or extract data from the Services.

  • Agent Requirements: If you deploy an Agent (software that acts autonomously on your behalf):

    1. It must identify itself in the HTTP header as Agent/[agent name].

    2. It must not mimic human behavior or circumvent CAPTCHAs.

    3. It must not bypass any security measures or robot exclusion headers.

SECTION 10 - DISCLAIMERS & LIMITATION OF LIABILITY

  • "As Is" Basis: The Services and products are provided 'as is' and 'as available' without any warranties of any kind, express or implied.

  • Liability Cap: To the fullest extent permitted by law, METROLUXE® and its affiliates shall not be liable for any injury, loss, or consequential damages (including lost profits) arising from your use of any of the Services or products.

SECTION 11 - INDEMNIFICATION

You agree to indemnify and hold harmless METROLUXE® and Shopify from any claims or demands, including reasonable attorneys' fees, made by any third party due to your breach of these Terms or your violation of any law.

SECTION 12 - GOVERNING LAW

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction where METROLUXE® is headquartered. You consent to the personal jurisdiction of the courts located in that jurisdiction.

SECTION 13 - CONTACT INFORMATION

Questions about these Terms of Service should be sent to:

METROLUXE®
📧 Email: metroluxe@latienditaga.com 
📍 Address: 7139 HWY 85, #741748, Riverdale, GA 30274, United States