At LATIENDITAGA (LTDTG), safeguarding the safety and satisfaction of our esteemed customers is paramount. With this principle in mind, we have developed a comprehensive Chargeback Policy to address any disputes related to refunds or unauthorized charges.

1. Investigation Procedure:

Upon activation of our Chargeback Policy, LTDTG undertakes a meticulous investigation. We leverage all available data, including names, phone numbers, email addresses, and payment details, to identify and resolve disputes effectively.

2. Customer Responsibility:

LTDTG reserves the right to request payment for products that have already been purchased, shipped, or are in transit. Upon delivery, an inspection is conducted to verify the product's condition, with additional charges applicable for damages or lack of original packaging.

3. Notification and Payment Process:

Customers with outstanding debt are notified via email. Failure to settle the debt within 15 days incurs an additional 10% daily charge. Customers can address disputes or report errors by contacting customer@latienditaga.com

4. Legal Actions and Penalties:

LTDTG fully cooperates with relevant authorities, including the FBI, in cases of fraud or theft. Any attempt to obtain products without payment is considered a serious violation, with significant fines exceeding $5,000 imposed.

5. Application to Third-Party Controlled Platforms:

Our Chargeback Policy extends to all our sales platforms. However, we acknowledge that third-party controlled platforms may have additional policies. In such cases, LTDTG is committed to applying our Chargeback Policy fairly and efficiently.

6. Notice of Collection:

Fines must be paid immediately. Failure to settle the debt within a specified maximum time results in LTDTG proceeding with the next collection method, sending a notice of collection.

At LTDTG, our Chargeback Policy reflects our unwavering dedication to integrity and fairness in all our business dealings.

Objective: Our company values the opinions and feedback of our customers. This policy establishes clear guidelines for communication, reviews, chat, and social media use, with the aim of maintaining a positive and constructive environment for all.

Chat and Social Media Use:

1. Chat and social media are provided as tools for communication between the company and its customers.
2. The use of chat and social media must be polite, respectful, and safe.
3. Any form of violence, discrimination, or inappropriate behavior is strictly prohibited, whether in chat, social media comments, or during live broadcasts on platforms like Twitch, TikTok, Facebook, YouTube, among others.

Reviews Use:

1. The use of reviews must be safe and polite. LTDTG appreciates all opinions, both good and bad.
2. Violence, discrimination, or any other inappropriate behavior will not be tolerated in reviews.

Fines:

1. Level 1: Attempted spam or promotion of any service or product without prior notice in chat, product reviews, or social media. The fine will be $59.99.
2. Level 2: Aggression, insults, discrimination, or violence in chat, reviews, or social media. The fine will be $250.99.
3. Level 3: Attempted defamation, false accusations of theft, fraud, or low product quality without evidence of the product or having purchased it. The fine will range from $500.99 to $1,000.99.

Fine Procedure:

1. Fines must be paid within 90 days from the day the notification is sent to the customer.
2. After 90 days, an additional fine will be applied as a daily 10% surcharge and $25 weekly until paid.
3. If payment is not made within the specified period, an aggressive Collection Notice will be sent.

Appeals and Contact:

1. For questions or appeal attempts, customers can directly contact us at Customer@latienditaga.com to find a peaceful solution and resolve the issue efficiently.
2. LTDTG will promptly and securely process any issues until resolved.

Amendments: This policy may be reviewed and updated as necessary to adapt to changes in communication and review practices. Any amendments will be communicated to customers clearly and in a timely manner.

Approval: This policy has been reviewed and approved by the company's management on 05/07/2024.

As described in our Privacy Policy, we collect personal information from your interactions with us and our website, including through cookies and similar technologies. We may also share this personal information with third parties, including advertising partners. We do this in order to show you ads on other websites that are more relevant to your interests and for other reasons outlined in our privacy policy.

Sharing of personal information for targeted advertising based on your interaction on different websites may be considered "sales", "sharing", or "targeted advertising" under certain U.S. state privacy laws. Depending on where you live, you may have the right to opt out of these activities. If you would like to exercise this opt-out right, please follow the instructions below.

If you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will treat this as a request to opt-out of activity that may be considered a “sale” or “sharing” of personal information or other uses that may be considered targeted advertising for the device and browser you used to visit our website.

At LATIENDITAGA, we strive to deliver your product quickly and safely, but we also expect your cooperation in the process. It is the buyer's responsibility to ensure that the shipping address provided is correct. LATIENDITAGA is not responsible for incorrect addresses.

Reasons for Reducing Your Refund:

• Incorrect address provided by the buyer: If the package is returned, lost in transit, or fails to arrive due to reasons related to an incorrect address, the shipping cost will be deducted from the total refund.

Reasons for Not Reducing Your Refund:

• Correct address provided: If the buyer has provided a correct and verifiable address, and the package fails to arrive due to carrier errors or any other reason beyond the buyer's control, the refund will be processed without any deductions.
• Carrier issues: If the package is lost or damaged during transit, and the provided address is correct, LATIENDITAGA will ensure a full refund.

It is important to verify the address before finalizing the purchase to avoid any inconvenience.

Warning:

By making a purchase with us, you fully accept and understand this policy. If you attempt to initiate a chargeback to recover funds under false pretenses, you will be violating our chargeback policy, which includes strict measures and significant penalties for attempting to deceive your bank. We strongly recommend that you read our chargeback policy before taking any illegal action.

As a registered brand, LATIENDITAGA is firmly committed to legal compliance and respecting individuals' privacy. We are proud to collaborate with our customers and content creators who, through platforms such as TikTok and other social media, can promote our products and contribute to the growth of our brand. These efforts can accelerate sales and provide creators with a small commission for each sale made through their recommendations or mentions.

By sharing content that includes LATIENDITAGA products, mentions, or references on any social media or digital platform, you automatically grant our company the right to use such content for commercial, advertising, and promotional purposes. This includes, but is not limited to, social media posts, advertising campaigns, graphic materials on websites, and other LATIENDITAGA platforms.

Rights and Responsibilities

It is important to note that by participating in the promotion of LATIENDITAGA, the content that involves our brand or products may be used without the need for further authorization. However, we understand and respect each individual's right to control the use of their image.

Request for Content Removal

If you decide that you no longer wish LATIENDITAGA to use your image or associated content in our platforms or promotional campaigns, you may formally request the removal of the material. To do so, you will need to fill out the following form:

Content Removal Request Form

By requesting the removal of your image or content, you will also be withdrawing from any form of collaboration or advertising involving the brand, products, or mentions of LATIENDITAGA. This is essential to ensure compliance with image rights and content use laws.

Legal Conditions

LATIENDITAGA is a registered trademark and, as such, is subject to the laws in force regarding intellectual property and image rights. We are committed to complying with all applicable legal provisions regarding the use of third-party content, including the removal of any material when required by law or formal request from the affected party.

Appreciation of Feedback

LATIENDITAGA deeply values the feedback and opinions of our customers and collaborators. Both criticism and suggestions are fundamental to our growth and continuous improvement. We welcome any kind of feedback and work daily to provide superior products and services.

We sincerely appreciate your support and trust in LATIENDITAGA. Together, we will continue building a relationship based on transparency, respect, and innovation.